Refund Policy.

At KAIORA BEAUTY, your satisfaction is our highest priority.
If an item does not meet your expectations, you have 60 days from the date of receiving your order to request a return.

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📦 Return Conditions

• Items must be unused, unworn, and in their original condition

• All original packaging and labels must be intact

• Returns must include the order number or proof of purchase

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💌 Return Procedure

Please contact us at info@kaiorabeauty.com before returning your item.
Once your return request has been approved, you will receive the return address and instructions by email.

Return shipping costs are the responsibility of the customer, except in cases where the return is due to our error or a defective item.

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💳 Refunds

Once your return has been received and approved, your refund will be processed using the same payment method used for your original purchase.
Please allow 5 to 10 business days for the refund to appear in your account.

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❌ Non-Refundable Items

• Gift cards

• Sale or discounted items (unless faulty)

• Underwear or hygiene-related accessories, for hygiene reasons

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If you have any questions, our customer service team is always happy to assist you at
📧 info@kaiorabeauty.com

Thank you for being part of the KAIORA BEAUTY family 🤍